Service Manager

Mackay, Queensland, Australia

  • Generous five weeks annual leave with the ability to purchase more
  • Family friendly and flexible workplaces
  • Salary packaging benefits that greatly increase take-home pay

Churches of Christ in Queensland, Children, Youth & Families, Mackay

Permanent, full-time opportunity

About the role

You will be a highly motivated and experienced Service Manager with the ability to manage day-to-day operations of the Mackay service. Your responsibilities will include preparing budgets, monitoring financial performance, and human resource management.

You will lead, motivate and educate your team to ensure the highest standard of support and service delivery is provided. You will liaise and work closely with the Senior Management Team in relation to all aspects of the service, including program evaluation, review and continuous improvement opportunities.

Operationally, you will actively seek feedback from clients and key stakeholders, as well as promoting effective working relationships.  As an integral member of this team, you will be responsible for all aspects of team management including staff supervision, performance management, recruitment and selection and training opportunities.

As an incentive package working within this rural/remote location, permanent employees will be eligible to receive rural and remote incentive allowances. This is on top of salary packaging benefits that greatly increase take-home pay.

About you

You will have ability to effectively implement significant changes at an organisational level, and to develop a motivated and cohesive work team. You are often recognised for your highly developed problem solving, decision-making and negotiation skills.

Your extensive experience and qualifications should include a degree qualification in social work, psychology, social sciences, or other related discipline. You will also possess demonstrated experience in a management role within a social welfare context, for a minimum period of three years, as well as previous experience in child protection work. Applied knowledge of financial management systems and budgeting is essential.

Importantly, you will be someone who closely aligns with COFC’s organisational values of: modelling unconditional love; behaving with integrity; and being good stewards.

Who COFC are

COFC offer over 200 services in more than 100 communities, positively impacting around 45,000 lives each year. COFC’s care services range from children, youth and family services, early intervention and protection, affordable housing, and seniors and support living, making COFC one of Australia’s largest, most diverse not-for-profit organisations.

COFC provide a range of services to children, youth and families ranging from foster and kinship care to residential and supported independent living services. COFC provide support for more than 2,800 children, young people and families each year. Over 800 dedicated foster and kinship carers help COFC provide a vital safety net for these young people.

Imagine working for us

COFC’s values include accepting differences and embrace all. Their size and variety offers you real choice and opportunities to grow your career. You’ll also find they offer a family friendly work culture.

Remuneration packages come complete with salary-packaging benefits that can increase your take-home pay along with a generous five weeks of annual leave and the ability to purchase more (for eligible employees). To ensure your career can grow, COFC is constantly exploring innovative training and development programs. Most importantly, you will help COFC touch the lives of thousands of vulnerable Australians. Just imagine that.

To apply

To apply for this position click here. For further information, please contact Sharon Lowe on 0421 611 942.

 We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.